General

What is Mailfeed?

Mailfeed is a service that sends you an email whenever an RSS feed (that you've subscribed to) has updated.

You can also compose your subscriptions together into digests that can be sent on a daily, weekly or monthly basis.

How do I report a bug or suggest a feature?

Bugs should be reported to bugs@mailfeedapp.com. Features to features@mailfeedapp.com. Bugs will be prioritized over features in most cases. If for some reason a bug or feature will not be worked on, you will be provided with an explanation as to why.

Accounts

Why are all my dates appearing as UTC?

All dates should be rendered in the timezone set on your profile. Digests will be sent at their configured time in this timezone. You can change your timezone at any time and all of your digests will be updated accordingly.

Can I disable all emails from Mailfeed?

Yes. You can disable all emails from Mailfeed at any time from your profile. Note that any feeds or digests you have created will still be updated, you simply won't receive the emails for them any more.

Subscriptions

How many subscriptions can I have?

Currently, as many as you want. This may change in the future for new users but existing users can have an unlimited number of subscriptions.

What is this "Custom sender" feature?

The "Custom sender" field on a subscription page lets you customize the sender address of any subscription notifications. By default this is "Mailfeed Notifications notifications@m.mailfeedapp.com".

A common practice with emails is to perform different actions like routing to other users, applying a label or sending the email to a folder based on the incoming sender. If you change the custom sender field to "xkcd", then any feed updates will come through as "xkcd@m.mailfeedapp.com" and you could set up your email client to react accordingly.

Can I disable notifications for a subscription?

Yes. There is an option to disable notifications for a subscription from its profile.

What happens when I disable notifications for a subscription?

All that happens is you stop receiving email notifications for a subscription. The feed that the subscription is related to will still be updated behind the scenes. If you re-enable notifications for a subscription in the future, you will not receive notifications for all the updates that you may have missed.

I tried to subscribe to a feed but it didn't work. What do I do?

Email support@mailfeedapp.com with the url you tried to subscribe to. All feed import errors are logged, so there should be a solution to whatever issue there is with that particular feed.

Why did I get a two notifications for the same entry on a feed?

Sometimes an author will update their site in such a way that changes all the identifying characteristics for its entries making it hard to determine whether or not the entries are new or old. This is a known issue, and a good solution has not yet been found.

Can I import an OPML file?

Yes. On the page that lists your subscriptions there is a link at the top for importing an OPML file.

Can I export my feeds?

Yes. You can get an OPML export of all your feeds from your profile.

OPML Import

Why are some feeds from my OPML file not appearing as subscriptions?

Email support@mailfeedapp.com with the OPML file you attempted to import, and with the feeds that are failing to appear. If you are worried about sending sensitive information contained in your OPML file, then please just identify the missing feeds.

Digests

At what frequency can I receive digests?

Digests can be sent on a daily, weekly or monthly basis. There is an option to change this from each individual digest.

How many subscriptions can I have on my digests?

Currently, as many as you want. This may change in the future for new users but existing users can have an unlimited number of subscriptions attached to their digests.

Can I disable digests?

Yes. There is an option to disable emails for a digest from its profile.

What happens when I disable emails for a digest?

Digests will still be compiled based on their frequency, even if you've chosen to not receive emails for them.